PRB: The Send Using Email command is not available

Document ID: Q101008

This article applies to the following:
Product(s): Second Opinion Professional
Last Revised On: October 20, 2010

Summary

The Send Using Email command is not available or is grayed out.

Discussion

The Send Using Email command is not available under the following circumstances:

• You don’t have any documents selected.
• You don’t have a MAPI-compliant email client installed. You can still send email by exporting documents to SOD files and attaching them to a new email message you create using your normal email client.
• You don’t have the right to export documents, contact your system administrator.