welcome | home | products | support | news | company
Support Services   Second Opinion Home Page
Support
   Support Options
   Register Application
   Knowledge Base
    Second Opinion Standard
    Second Opinion Professional
   Frequently Asked Questions
   Documentation
    Second Opinion Standard
    Second Opinion Pro 5.0
    Second Opinion Pro 3.8

Services
   Download
   Contact Us

 

HOWTO: Find my Computer ID and Session ID

Document ID: Q101014

This article applies to the following:
Product(s): Second Opinion Standard, Second Opinion Professional
Last Revised On: April 24, 2001

Summary

Second Opinion uses the Computer Id to ensure the software is installed on a valid computer. 


Discussion

The Computer Id is generated in one of two ways, depending on where the Second Opinion database is located:

Database installed in   Computer Id is based on
Local hard drive Your hardware
Network drive Your network server identification

To authorize a computer you must give Second Opinion Software your Computer Id and a time-specific Session Id. If you enter an Authorization Code, the Session Id will change the next time you start the Administrator program.

To obtain these numbers:

  1. Click the Windows Start button.
  2. Click Programs.
  3. Click Second Opinion.
  4. Click Standard Administrator or Professional Administrator.
  5. Log in (you must have the ADMIN right to use the Administrator program. If you do not, contact your system administrator). If you have not changed the sample user accounts, you can log in using the following information:
User Name:  Manager
Password: 1234
  1. Click on the Registration tab.
  2. Click Register Application. The dialog box that appears will contain the Computer Id and Session Code.
  3. Contact Second Opinion Customer Support and provide the Computer Id and Session Code. If necessary, you can close the registration dialog box and exit the Administrator program if you cannot immediately contact Customer Support. Repeat steps 1-7 to get back to the dialog box with the same numbers.
  4. Customer Support will return an Authorization Code and an optional Additional Number; enter these in the spaces provided.
  5. Click OK.
  6. If you have additional Authorization Codes, do not exit the Administrator program, instead, click on the Register Application button and enter the additional numbers.

Your application is now registered.

 

welcome | home | products | support | news | company

Copyright © 1997-2006 by Second Opinion Software, LLC, Gardena, California, USA. All rights reserved.